How enterprises choose the best providers for international calls

Making international calls is easier than ever, with numerous providers offering fixed call rates for landlines, mobile phones, and desktop communication tools. However, your current solution may not be the most qualified to handle your global communication needs.

Imagine you run a multinational corporation or a small business that ships products worldwide through platforms like Amazon, AliExpress, Etsy, or Shopee. Or perhaps you use social media platforms like Instagram and TikTok to reach customers in multiple countries. It's not uncommon for those customers—or even international business partners—to need to call you.

This is where wholesale providers, like USMatrix, play a crucial role. Wholesale voice providers offer cost-effective solutions by aggregating voice traffic and utilizing economies of scale. These services enable businesses to make affordable international and long-distance calls without requiring heavy investments in infrastructure.

To ensure uninterrupted communication with your customers and colleagues across borders, consider these key factors when choosing a provider:

1. Compatibility with Multiple Technologies

Look for a provider that supports various technologies, including TDM for legacy systems and SIP for modern VoIP solutions, as well as compatibility with network generations from 2G to 5G and VoLTE. This ensures calls are routed across traditional and modern infrastructures, providing seamless connectivity regardless of the network or device used.

2. Anti-Fraud Protection

Security is non-negotiable. Your provider should offer robust fraud protection to safeguard your calls and data from cyber threats. This is particularly important when dealing with sensitive business information.

3. Global Coverage

Choose a provider with extensive interconnections across a wide range of countries. More connections mean better call quality and reliability, helping you reach more customers and partners globally.

4. High Uptime and Availability

Your provider should guarantee a high availability rate, minimizing disruptions and ensuring that your communication channels remain operational around the clock.

5. Pre-Purchase Testing

Before committing to a provider, test their connections. Conduct interconnection tests to ensure the service meets your quality expectations. Avoid making upfront payments until you're confident in the provider's performance.

Why USMatrix?

USMatrix has been at the forefront of VoIP technology since 1999, delivering high-quality solutions to businesses of all sizes. Our commitment to innovation, security, and reliability makes us the preferred choice for international voice services. Whether you're a small business or a multinational corporation, we tailor our services to meet your unique needs, helping you connect with your customers and colleagues anywhere in the world.

Ready to enhance your international communication?

Contact our team today and experience the USMatrix difference. Trust us to provide the quality, reliability, and affordability you need to grow your business globally.