Entering a new country used to start with a local office and a local phone line. Today it can start with a local number. Customers call numbers they recognize, trust companies that look local and answer calls from numbers in their own country.
US Matrix DIDs gives you local, mobile and toll-free numbers in 150+ countries, from licensed providers, bought and routed in a self-service portal. Most numbers go live in minutes.
A local presence, without a local office
Numbers are the simplest way to look local and the hardest to buy one country at a time. We bring licensed providers from 150+ countries into one portal, one contract and one support team.
New markets should not wait for paperwork.
What you get:
- Local, mobile and toll-free numbers in 150+ countries.
- Licensed providers, for compliance and reliability in every market.
- A self-service portal at did.usmatrix.com to find, buy and configure numbers any time.
- Fast provisioning: most numbers go live in minutes.
- Special requests: vanity numbers, number blocks or hard-to-find markets, handled by our team.
- 24x7 NOC.
Who benefits
- Contact centers that serve customers in several countries.
- Cloud PBX and UCaaS providers that resell numbers to their own customers.
- Retail and e-commerce that want a local number in every market they sell to.
- Wholesale customers that need inventory in many countries from one source.
- Companies entering new markets that want to test demand before opening an office.
More value from your portfolio
- Faster expansion. Launch a market in minutes, not months.
- More answered calls. Customers pick up and call back numbers that look local.
- Simple operations. One portal and one invoice for numbers in every country.
Cross-sell across the US Matrix portfolio
- Voice: international termination for outbound traffic.
- SMS: messaging on the same customer journeys.
- US Matrix Mobile: mobile lines alongside your business numbers.
How to get started
- Log in to the DID portal or ask our team for access.
- Search by country, city and number type.
- Buy and route each number to your SIP endpoint or platform.
- Go live: most numbers are active in minutes.
- Special cases: our team handles blocks, vanity numbers and difficult markets.
Day to day
Add, move and release numbers in the portal whenever your business changes. Our NOC supports your numbers 24x7, and your account team helps with new markets and special requests.
Find your numbers
Tell us the countries you need, or log in to the portal: usmatrix.com/contact.